The new health reforms have mandated that along with the creation of an exchange, states need to support 'Navigators' who will be responsible for assisting state residents with all their health insurance related questions. WebInsure State Navigator Portal ensures that these Navigators have all the right tools and information at their disposal,

Salient Features:

• Determine eligibility to Medicaid, CHIP, Basic Health Plan, Exchange Plans and Federal Subsidies on behalf of individual
• Manage list of customers they are assisting
• Look up plans for a customer
• Create proposals for customers and print, fax or email them
• Fill application for a customer
• Check the status of a submitted application
• Create and track support tickets for a customer
• Update payment information for a customer
• File life status change for a customer