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Capabilities to propel your business

WebInsure Medicare is our highly intuitive CMS-compliant solution that is designed to help insurers provide an exceptional Medicare Part D & Part C plan shopping experience to senior citizens. The clean & simple layout of the portal combined with ‘a-click-away’ access to all necessary information makes this an attractive option for facilitating insurance purchase for seniors. The solution is fully ACA/HIPAA compliant and is ready to be deployed on payers' systems.

WebInsure Medicare is a comprehensive solution to help insurers market their health products through a simple & intuitive web portal. The application offers an easy-navigation between web pages to allow for a streamlined and simple online enrollment experience.
Components

Enrollment – Manage enrollments, i.e. data capture, BEQ processing and post-enrollment processes such as cancellations, dis-enrollments, etc.

Queue Management – Manage work queues, system and supervisor review queues

Member Services – Track correspondences with members

Compliance – Ensure compliance with CMS letter exhibits, SLAs and reform regulations

Reports & Dashboards – Track canned reports, dashboards for resource management and tracking SLA breaches, etc.
Beneficiary Maintenance – Manage LIS and LEP along with out-of-area tracking, TRR Updates and CMS files processing.
Work Management – Experience dynamic queue configurations with faster task assignment and monitoring.
Letter Management – Get support for model and non-model CMS letters and print integration.
Salient features
Other features
    Compliance
  • Compliant with all CMS guidelines
  • ACA/HIPAA compliant solution
  • Regular compliance monitoring and assurance
    Administrative capabilities
  • Robust backend support
  • Premium billing through integration with external systems
  • Manage plan enrollments, cancellations, renewals online
  • Track and manage work queues, compliance standards, member correspondences, etc.
  • Track market & consumer trends & generate custom reports
  • Dashboard: Track canned reports, resource management and tracking SLA breaches
  • SLA Monitoring: Multiple, automated system monitors to track CMS SLAs for application processing and beneficiary communication
  • GUI-based System Administration: Configurations includes:
    • Plan Management
    • User Management
    • Service Area Management
    • EGHP Management
    • SPAP Management
    • Broker Management
    • PCP Management
Relevant Resource
Watch demo video

Data Sheet
hCentive’s WebInsure Medicare
Progressive Management Platform for Medicare Part D & C
Whitepaper
WebInsure Medicare
Automating Medicare Advantage
Proven Track Record
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CSC
HCL
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