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Adapting to customers differing needs

hCentive understands that every US State has its own governance structure, disparate local insurance market needs and different insurance exchange business models. To address these State-level intricacies, hCentive offers States the facility to customize the application as per their local business demands and preferences.

WebInsure State is a highly adaptable system that can be easily tailored to States’ specific business requirements. Broadly, clients can configure our systems in the following ways:
  • Change the look & feel of the website
  • Add/Remove client specific functionalities and fields
  • Integrate with external systems
Salient features
    Look & Feel
    The portal can be redesigned to coincide with the client’s brand. We can:
  • Affix State’s brand logo, image or text in all web pages and backend system
  • Change the color theme of the entire portal
  • Redesign the shape, size and color of buttons, tabs, etc.
    Fields & Functionality
    Every State would have its unique set of product offerings. Our application can:
  • Add new products/services
  • Remove inactive/defunct products
  • Rename existing offerings per the client’s specific nomenclature
    External system integration
    Our system offers the facility to integrate with numerous third party systems if needs arise:
  • Integrate with external reporting tools such as COGNOS, JasperReports, etc.
  • Third party chat solutions such as “Live Person” for real time interaction with leads
Relevant Resource

Read whitepaper
A Complete Guide to State Exchanges
All you need know about the state health insurance platform

Why hCentive
  • Full ACA/HIPAA compliance
  • Intuitive user-friendly interface
  • Reduced implementation costs
  • Shorter implementation cycle
  • Product customization capability
  • Seamless system integration
  • Per Member Per Month (PMPM) cost model
Proven Track Record
Colorado Health Benefite Exchange
Delta Dental of California
Advance Health
Northrop Grumman

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