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Adapting to customers differing needs

hCentive understands that every US State has its own governance structure, disparate local insurance market needs and different insurance exchange business models. To address these State-level intricacies, hCentive offers States the facility to customize the application as per their local business demands and preferences.

WebInsure State is a highly adaptable system that can be easily tailored to States’ specific business requirements. Broadly, clients can configure our systems in the following ways:
  • Change the look & feel of the website
  • Add/Remove client specific functionalities and fields
  • Integrate with external systems
Salient features
  • Affix State’s brand logo, image or text in all web pages and backend system
  • Change the color theme of the entire portal
  • Redesign the shape, size and color of buttons, tabs, etc.
  • Add new products/services
  • Remove inactive/defunct products
  • Rename existing offerings per the client’s specific nomenclature
  • Integrate with external reporting tools such as COGNOS, JasperReports, etc.
  • Third party chat solutions such as “Live Person” for real time interaction with leads
Relevant Resource

WebInsure State
In the high risk, high visibility environment of ACA marketplaces, you require a provider who is backed by extensive hands-on experience with state-based exchanges.

Read whitepaper
A Complete Guide to State Exchanges
All you need know about the state health insurance platform

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